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NEW PRODUCT

We have partnered with TomTom to provide TomTom WORK customers with our proCAB PLUS solution. This is an all in one HGV system. Including finding and avoiding Low Bridges, Weights & Width Restrictions. To find out more about either product click on its logo.

More Info8th Jun 2008

 

Mr Blakeborough, Wirral

I have been a driver for 17 years and bridges are always a problem. I have wanted a system that helps me avoid Low Bridges for years. This product just takes the pressure off. I already have enough of that on the road anyway. It took me a day to master using the system. When I had it was just fantastic, with all the features I need.

The Warnings let me avoid bridges lower than my cab, whilst I am driving. I specially liked the feature where you can call your route up on the sat-nav. Then it will show you a list of all the bridges on or near your route. This is now part of my now and I would recommend it to any truck driver.

Read more...

SPARE CHARGERS

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GET SPARE CHARGERS FOR YOUR TRUCK AND FOR USE AT HOME - AMAZING TWO FOR ONE DEALS!


get a spare charger for your truck so when you leave the other one in the car you can still charge your battery up.  genuine tomtom spares these are not cheap imports - but well made accessories from tomtom. 

More InfoFROM £10

Morrisons Logo Esso Logo

We sell a data pack of UK services including KEYFUELS, BP, Esso and Morrison's. With details of HGV access, pumps and 24hr opening. Just click the logo to find out more ?


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Choose to update old maps or add new maps from a choice of UK or Western Europe.

We can REFRESH & UPDATE your tomtom with the very latest SOFTWARE & MAPS



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Contact Us - company details

Head Office - Marlow - Buckinghamshire
Telesales & Order Enquiries
(local rate phone numbers)

0845 388 6475

0844 330 4098

0845 468 1655

CLICK TO CONTACT

10am - 5pm Mon - Fri
10am - 9pm Sat - Sun (mobile cover - please be patient and retry at weekends - we try our best)
HGVSOLUTIONS.COM


First Floor, 4 Stanley Close,

Marlow, Buckinghamshire.

SL7 1XL.

 

Send all correspondence to this address.

 

Registered Office  - Tonbridge - Kent
All Trade & Reseller Queries 0845 468 1655 or call Account Manager (below)
CLICK TO CONTACT
10am - 5pm Mon - Fri
Technical Support Hotline
(calls under 8p per minute)
0844 330 4098 - Line 1

0845 468 1655 - Line 2 CLICK TO CONTACT

0845 388 6475

 

10am - 5pm All Week -

(extended support  service operates after 5pm until 10pm for drivers who get in late)

Account Manager (business enquiries etc.) Howard Williams

0161 408 5153
0792 005 6333
CLICK TO CONTACT

10am - 5pm Mon - Fri
HGVSOLUTIONS is part of the Landis Media Ltd. Group Landis Media Ltd.

177a High Street, Tonbridge,

Kent. TN9 1BX.


Registered Office Only (send all letters to the Marlow Office)
tomtom WORK, Trade & Fleet Customers
TomTom WORK Enquiries (Customers, Re-seller, Site & Fleet managers) 0845 468 1655
CLICK TO CONTACT
10am - 5pm Mon - Fri

We have now stopped using email for customer contacts as the SPAM situation means we are unable to answer mails and provide a proper service. Please use our contact form at the Landis Media website for all enquiries, problems etc. CLICK TO CONTACT

Contact Us

NEWS -  Server Outage

We had a very unfortunate loss of our server (and backup server) - the company providing them has ceased trading suddenly. Over a weekend - we setup an alternative server. However all of the customers logins prior to April 2010 were lost.

We are slowly adding the details back on - using old copies of the transactions. If you bought proCAB/Low Bridges from us before April 2010 and cannot login then please call us. Providing you have a current licence - we will be happy to reset your account.

We run extended "Office Hours" for our helplines

We recognise that drivers work all hours of the day, late shifts and early starts as well as often being away from home for a week or so. This means that often they will be trying to install our system late at night or at a weekend. To help we have actually extended the technical support hours. Unlike any other company, we have a UK based human being, ready to help you from 5pm through to 10pm - 7 days a week !

These "extended hours" calls all go to our expert technician on his "on call" mobile. Please try ringing again if you don't get an answer, as our technician may have been on another support call. Our service provides you with help, when you need it and in easy to understand English (we don't use overseas call centres).

You get straight through to a very knowledgeable technical expert who can start helping you right away. Because of this, 98% of all problems are solved on the first call. Finally - we don't charge you for this, its a local rate number and you won't be charged in pounds per minute !

Getting Help - Customer Enquiries

In the first case we suggest that you have a look at the "Support & FAQ" pages first. We find most help provided is for the same few issues people have - so the common help for these is there.

If you need to call us up for help, please have to hand: Licence Code, the product name, satnav type and the email you used to pay with. We have long support hours and so most of the day and night you should be able to get help. If you don't get through, try another number or call later on. It may be our technician is already on the other line helping someone.

Resellers Enquiries

We have a resellers network in the UK and this includes a referral scheme.  We are happy to take on new distributors and welcome all enquiries.